If you’re an Airtel prepaid user and feel like you need more flexibility, better data rollover, premium customer support, or uninterrupted services, then switching to an Airtel postpaid plan might be the perfect upgrade. The good news? You don’t even need to visit an Airtel store. The entire process can be completed online within a few minutes.
In this guide, we’ll walk you through the complete step-by-step process of converting Airtel prepaid to postpaid online, along with benefits, eligibility, documents required, and important tips.
Why Convert Airtel Prepaid to Postpaid?
Before switching, it’s helpful to know why millions of users prefer Airtel postpaid.
1. Better Data & Unlimited Calling
Airtel postpaid plans come with higher data limits, unlimited voice calling, and monthly data rollover.
2. OTT App Benefits
Many postpaid plans include Amazon Prime Video, Disney+ Hotstar, Wynk Music, and Airtel Xstream premium.
3. No Daily Limit
Unlike prepaid packs, postpaid plans do not restrict your daily data usage.
4. Monthly Billing, No Recharge Hassle
Postpaid users get a monthly bill, so you don’t need to recharge frequently.
5. Premium Customer Support
Postpaid users enjoy priority customer service and faster issue resolution.
Requirements Before You Convert Prepaid to Postpaid
Make sure you have:
- Your Airtel prepaid mobile number
- A valid Aadhaar card for eKYC
- Active prepaid SIM (working in your phone)
- Stable internet connection
If your number is older than 3 months, the conversion process is usually smoother.
How to Convert Airtel Prepaid to Postpaid Online
Airtel offers two easy ways to convert your SIM online:
Method 1: Convert Using Airtel Website (Fastest Way)
Follow these steps to convert your Airtel prepaid number to postpaid:
Step 1: Visit Airtel Postpaid Webpage
Go to the official Airtel postpaid page (search on Google: Airtel Postpaid Plans).
Step 2: Choose a Postpaid Plan
Select the plan you want—individual or family plan.
Step 3: Enter Your Mobile Number & Details
You need to fill in:
- Name
- Mobile number
- Address
- Pincode
Step 4: Schedule Free Doorstep KYC
Airtel sends an executive to your home for:
✔ SIM verification
✔ Aadhaar eKYC
✔ New postpaid SIM delivery
Step 5: Complete Aadhaar Biometric Verification
The Airtel agent will verify your Aadhaar details through fingerprint scanning.
Step 6: Insert New Postpaid SIM
Once verified, you’ll receive a new SIM. Insert it into your phone when the network on your prepaid SIM goes off.
Step 7: Start Using Your Postpaid Services
Your number remains the same. Postpaid services activate within 30 minutes to 4 hours.
Method 2: Convert Using Airtel Thanks App
You can also apply through the Airtel Thanks app:
Step 1: Open Airtel Thanks App
Download from Play Store or App Store if not installed.
Step 2: Login With Your Prepaid Number
Enter OTP to sign in.
Step 3: Go to “Upgrade to Postpaid”
You will find this option under the Services or Manage tab.
Step 4: Select Your Preferred Postpaid Plan
Step 5: Confirm Details & Submit Request
Step 6: Complete eKYC at Your Home
Airtel will send an executive to complete the Aadhaar verification.
Documents Required for Prepaid to Postpaid Conversion
You only need:
- Aadhaar Card (Mandatory for biometric eKYC)
No additional documents are required.
How Long Does the Conversion Take?
Once your KYC is completed:
- Activation takes 30 minutes to 4 hours
- In rare cases, it may take up to 24 hours
You’ll get an SMS when the new postpaid SIM is ready to use.
Is There Any Charge for Converting to Postpaid?
No. Airtel does not charge any fee for converting your number from prepaid to postpaid.
You only pay for the selected postpaid plan.
Can You Convert Back to Prepaid?
Yes, Airtel allows you to switch back from postpaid to prepaid after clearing all pending bills. But prepaid → postpaid → prepaid usually requires a store visit.
Important Tips Before Switching
- Clear any active prepaid recharge pack, as it will not be refunded.
- Ensure your Aadhaar card has your current address.
- Keep your old SIM active until the new one is delivered.
- Do not switch off your phone during activation.
Conclusion
Converting your Airtel prepaid number to postpaid online is simple, fast, and hassle-free. With doorstep KYC, premium benefits, and no extra charges, it’s one of the easiest upgrades you can make in 2025.
Whether you want better data, OTT subscriptions, or priority support, Airtel postpaid is a solid choice for anyone looking for enhanced convenience and value.